All items ordered include 1 design and 1 name.
Delivery: Personalized items are individually cut and sewn. Please allow 2-3 weeks for us to process your order, plus shipping time. IF you need a gift for a certain date, please tell us and we will do everything possible to accommodate your need. RUSH orders can be shipped in 2-3 days. There is no extra charge.
Orders totaling $100.00 or over will be shipped FREE!
Gift wrap: It's FREE!
Guarantee: All of our products are custom made for you. Because of this, we are unable to accept returns, except for defective products, which we are happy to replace. We cannot accept returns on misspelled name (unless, of course it was our mistake), but we will be happy to redo a name for a small fee.